What can I use as Proof of Address?

When ordering your bank account, you will need to provide a proof of address that satisfies the following criteria:

  • Address
    • Must match the "Residential Address" submitted in the intake form
    • P.O. boxes and business addresses are not accepted
  • Name
    • Full name (first name, given name and surname) must match the name on your passport exactly
      • For example, say that the name on your passport is "John Apple Smith"
        • ✅ John Apple Smith
        • ❌ John A Smith
        • ❌ John Smith
        • ❌ J Smith
        • ❌ Johnny Smith
        • ❌ Any other variations
  • Image quality
    • Text is legible
    • No shadows
    • No light reflections
    • All four corners of the document are visible
  • Document language
    • The document must be in English, Portuguese, Spanish, Italian, or French. 
    • If your Proof of Address is not in any of the languages above, please provided a translation to English. This translation needs to be certified by an authorized entity. 
    • The requirement below is only applicable to Millennium BCP customers. 
      • For customers from the Schengen area: Documents can be certified by a lawyer, notary or any BCP branches outside of Portugal
      • For customers from other countries or residents outside the Schengen Area: Documents can only be certified by an authorized entity (Portuguese Consulate/Embassy or any other entities with the Hague Apostille).

        Schengen Areas:
        Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

Acceptable Documents

Any of the following documents are acceptable:

  1. Driver's license
    • Must be valid (i.e. not expired)
    • Provide photos of both the front and back
    • Residential address must be visible
    • Expiration date must be visible
    • For US Citizens: should be issued within 1 year*
  2. First page of bank statement
    • Issue date must be visible
    • Issued within the past 3 months
    • Bank balance and transaction details may be blacked out
    • Must be an actual bank statement. Other documents from the bank (e.g. confirmation letter or bank certificate) will not be accepted.
  3. Utility bill
    • Issue date must be visible
    • Issued within the past 3 months
    • Can be from any of the following providers: electricity, water, mobile sim, internet, etc

*US Citizens can provide any of the following documents: Form 1040 US, 1099 US, W/2, driver's license, or equivalent official document that proves tax residency. 

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